Frequently asked questions

Olive Tree

Is this right for me?

We're a good team if...You've been told you're strong, smart, beautiful, and an all-around rockstar....but you don't believe it no matter how much you want to.  You have the potential to do a real kick-ass job at things in life, but your anxiety keeps you from really diving in.  Your inner critic is super loud and your inner advocate needs some help getting equal footing. 

And your ideal therapist is... Someone that's got your back, but isn't afraid to act as a reality check when you need it.  Able to be irreverent and use dark humour, but cares about your comfort level and tries to match their approach to yours.  Doesn't take themselves too seriously.  Isn't afraid to hold your metaphorical hand while we do a deep dive into your down-and-dirty.  Doesn't hijack your session- they know it's your session, not theirs!  Still thinks you're a BAMF, not just in spite of your stuff, but because of your stuff.

Flower Blossoms

How long are sessions?

Initial consultations run 30 minutes.  This is a chance to try therapy on for size.

Intake sessions run 60-90 minutes.  Intakes are generally longer because we need to cover a lot of ground both in covering any questions about your history form, and to start putting together a treatment plan.

Regular sessions follow the traditional 50 minute model.  Shorter (30 minute) sessions are also available; these sessions tend to be best for people who have made their gains and are doing "booster" sessions to stay well.

Do you offer a sliding scale?

I follow the equitable pricing model for those clients who find themselves facing a temporary financial crisis, and keep a limited number of spots for these clients.    What is the equitable pricing model?  Basically 'pay what you can afford, bearing in mind the average going rate for therapy.' Clients who are financially fortunate are also able to pay above my regular fee, if they would like to help out other clients in need.

 

If this is an option we need to explore, we can put our heads together on solutions.

Do you take insurance?  

A lot of people have strong opinions on insurance.  I'm one of them.

Insurance tends to be more a hassle than a help when it comes to therapy.  Anyone who's ever had to call and deal with an insurance company knows how much of a day-ruiner it can become.

Therapy stays more private, less restricted, and overall safer when we don't have to deal with insurance shenanigans.

Currently, I am paneled with EMI of Utah, Regence BCBS, UHC, and Cigna.  Most patients have out of network benefits they can use for mental health.  Let me know if that's something you want to explore.

Wildlife

Do you see patients in person?

Right now, I am slowly transitioning to seeing patients in Utah in person.  We can arrange a time to meet.  Let me know if this is an option you prefer.

For my out of state patients, and those that prefer the convenience and access that telehealth affords, I use Simple Practice as a primary platform, and Doxy.me as a backup

Sailboat Top View

Do you see couples or families?

​I don't.  When you have heart issues, you can always see your regular doctor, but you'd get better treatment with a cardiologist.  I did not have the calling to marriage and family techniques.  I can work with you to improve your communication, be more effective in your relationship struggles, and help you figure out what you want and need.  For couples (or more,) I will help you find a marriage and family therapist, as they have specific training on the unique needs and issues that come up in a couple (or poly, more, etc.) relationship.​

Do you see kiddos or teens?

Unfortunately, I don't see anyone below the age of 18.  Therapy with kiddos and teens is specialized work and it's outside of my wheelhouse.  I will be happy to help you find someone who does, however.  Let me know if we need to explore this!​

What is your cancellation policy?

If you need to cancel or reschedule, please do so at least 24 hours before your scheduled appointment.​ 

 

A cancellation/rescheduling fee of $50 will be charged to the card on file if cancelled or rescheduled with less than 24 hour notice.

White Branch

I need an assessment for court/my doctor/school, etc.  Can you do those?

Although I am trained to do psychological assessment, at this time, I do not offer testing.  I do periodic screeners with my clients, but these are not enough for a full test battery. If you need testing, let me know and I'll be happy to try to help you find someone who can​ do that for you.​

Forest

What payment forms do you take?

Currently I take credit cards, debit cards, HSA/FSA cards, and bank transfers.  For in person clients, I can take cash as well. 

 

Due to the remote nature of teletherapy, I cannot take cash or check.  I also cannot take Venmo or Paypal, as they are not HIPAA compliant.

Cards are processed through the onboard credit card processing offered through your Simple Practice account.

Tropical Leaves

How can I communicate with you?

Simple Practice offers secure messaging.  I prefer phone to protect your confidentiality, but email is also an option.  Email cannot take the place of a session and be aware that even with all the best encryption, it's still possible to breech privacy on email, so you assume all liability of inappropriate use of your info if we communicate via email.  I do use HIPAA compliant email through GSuite, so be assured that I do everything I can on my end to prevent that.

At this time, I do not use text messaging to communicate anything related to session or scheduling.

I make every effort to return calls as soon as I'm aware of them.

I need someone to fill out a disability form/FMLA form/emotional support animal letter.  Can you do that?
I only do these kind of forms for patients that I have been seeing regularly for an extended period of time, and only under truly exceptional circumstances.  Please do not make an appointment just for this purpose.  I will have to disappoint you.
Didn't see your question?  Drop me a message.
Preferred method of contact

Be aware that despite the best precautions, sometimes email can be intercepted.